(EBOOKS)
Returns & Refunds
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer a refund or exchange.
You may keep your digital product after your refund is complete. We are aware that some individuals will take advantage of this policy, but we are confident that you will not. However, if an individual becomes a serial returner, then it will be up to our discretion as to whether to continue offering refunds to that individual.
To submit a request for a refund of an ebook, please send an email message to aramoormarket@michaelwisehart.com, and include the following:
- Your purchase receipt
- The reason for your refund request.
If you are requesting a refund due to difficulty using our product with your e-reader, please include in your refund request a copy of the email correspondence with Bookfunnel’s support department. Refunds will not be processed without this information.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exceptions
There will be no refunds on items marked as (Free).
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve taken these steps and still have not received your refund yet, please contact us at aramoormarket@michaelwisehart.com.
(PRINT BOOKS)
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send an email with images of the damage to aramoormarket@michaelwisehart.com.
Shipping
You will be responsible for paying for your own shipping costs for returning your item (unless it is damaged or defective). Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Consider using a trackable shipping service or purchasing shipping insurance.
Please contact aramoormarket@michaelwisehart.com for further information. We do not offer phone support at this time.
Questions
If you have any questions about our refund policy, please contact aramoormarket@michaelwisehart.com for further information. We do not offer phone support at this time.